[vc_row][vc_column width=”1/2″][vc_message icon_fontawesome=”fa fa-clock-o”]
MARIN OPEN 5 DAYS
T-F 11-7, SAT 11-5 Closed – Sun, Monday
415-895-9090
5420 Nave Dr. Unit# D, Novato, California 94949
[/vc_message][/vc_column][vc_column width=”1/2″][vc_message icon_fontawesome=”fa fa-map-marker”]
SAN JOSE OPEN 7 DAYS
M-F 11-7, SAT 11-5, SUN 12-4
408-295-9316
376 Race Street, San Jose, CA 95126
[/vc_message][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]
[/vc_column_text][/vc_column][/vc_row][vc_row el_class=”margin-bottom-70″ parallax_style=”none” parallax_scroll_effect=”fixed”][vc_column][vc_separator color=”custom” accent_color=”#eeeeee”][/vc_column][/vc_row][vc_row el_class=”margin-bottom-20″ parallax_style=”none” parallax_scroll_effect=”fixed”][vc_column][vc_column_text]
FAQ
[/vc_column_text][/vc_column][/vc_row][vc_row layout=”boxed” el_class=”margin-bottom-20″ parallax_style=”none” parallax_scroll_effect=”fixed”][vc_column][vc_column_text]
You’ve got questions and we’ve got answers. Take a few minutes to read through the answers below and if you have a question that isn’t mentioned, feel free to contact us.
[/vc_column_text][/vc_column][/vc_row][vc_row el_class=”margin-bottom-70″ parallax_style=”none” parallax_scroll_effect=”fixed”][vc_column][vc_separator color=”custom” accent_color=”#eeeeee”][/vc_column][/vc_row][vc_row layout=”boxed” parallax_style=”none” parallax_scroll_effect=”fixed” el_class=”margin-bottom-45″][vc_column][vc_tta_accordion c_align=”center” c_icon=”triangle” c_position=”right” active_section=”1″][vc_tta_section title=”WHO IS YOUR PREFERRED SHIPPING CARRIER?” tab_id=”1444299545776-2503faa1-c15c”][vc_column_text]All of our orders are shipped via USPS which allows us to offer some the lowest priced shipping rates you’ll find online. International orders are handed off to the local postal carrier upon arriving in the destination country and will vary depending on the destination country.[/vc_column_text][/vc_tta_section][vc_tta_section title=”DO YOU SHIP YOUR PRODUCTS INTERNATIONALLY?” tab_id=”1444299545859-73eee4a8-5014″][vc_column_text]We are proud to ship our entire inventory worldwide. Since shipping rates can vary, you can estimate your costs by adding items to your cart and using the Shipping Rate Calculator found on the “Edit Cart” page. Please note that International orders may be subject to additional customs fees depending on the location and cost of the order. No Shave Life is not responsible for any of these fees, so please plan accordingly.[/vc_column_text][/vc_tta_section][vc_tta_section title=”AFTER PLACING MY ORDER, HOW LONG CAN I EXPECT TO WAIT BEFORE THE PACKAGE IS SHIPPED?” tab_id=”1518807268550-a13fe7c5-5dcc”][vc_column_text]All orders are processed and shipped within 2-3 business days outside of any unexpected issues. If you’d like to have your order processed more quickly, we do offer a rush option that can be found when choosing your shipping method. All rush orders are processed first at the beginning of every day and typically get shipped within 1 business day of placing your order.[/vc_column_text][/vc_tta_section][vc_tta_section title=”WHAT IS YOUR RETURN/EXCHANGE POLICY?” tab_id=”1518807305322-460461d4-7a3b”][vc_column_text]In short, we accept returns and exchanges up to 30 days from when you receive your order as long as the item is unworn and in new condition. You can find the complete details about our return and exchange policy here.[/vc_column_text][/vc_tta_section][vc_tta_section title=”WHAT DO I NEED TO DO TO BECOME A SPONSOR/AMBASSADOR?” tab_id=”1518807409785-904d5906-0175″][vc_column_text]Currently we are not taking on any sponsors or ambassadors, however we are open to these programs in the future. Follow us on Facebook or Instagram for the most up-to-date information regarding these opportunties.[/vc_column_text][/vc_tta_section][vc_tta_section title=”CAN YOU MAKE ME A DANCE COSTUME?” tab_id=”1518807492494-400c76d3-183b”][vc_column_text]Due to the quantities we order from our manufacturer, as well as the brand guidelines we use for Marin Dancewear, we are unable to make any custom costumes.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]